Legal basis
The app was published by Google's developer account "Fandora Labs".
The User understands and accepts that all personal information provided or supplied to the Platform will be handled in accordance with the Personal Data Privacy Policy available in the App, which forms an integral and inseparable part of these Terms and Conditions of Use.
The User understands and accepts that all Personal Information and/or payment credentials provided or supplied to Fandora or the Application and/or the Trivia Services will be handled by Fandora in accordance with the standards established in the Personal Data Protection Law No. 25,326.
Fandora will maintain the confidentiality of the data of Users who access the Services available in the Application, whether such data has been incorporated through their use of the Application or by creating a User Account.
By accepting the Terms and Conditions of Use, the User gives their express, free, and informed consent for the collection, use, storage, disclosure, or transfer of their personal data. If the User does not agree with these Terms and Conditions of Use, they should not provide Fandora with any personal data through the Application. The Application requires certain data to operate and provide Services to the User; therefore, if this data is not provided, Fandora may not be able to deliver the Trivia Services offered in the Application.
The User gives express and informed consent, fully understands, and accepts without any restriction that Fandora may disclose or transfer personal data collected through the Application for the purposes set forth herein. Fandora may also disclose or transfer personal data to business partners and/or third parties who provide technical data processing services, maintenance, updating, storage or security services for the Application, or other services necessary to keep the Application operational.
The Application guarantees Users access to their personal data stored by Fandora, as well as the right to request its update, correction, or deletion, all in accordance with Articles 14 and 16 of Personal Data Protection Law No. 25,326. To access their personal data or request its update, correction, or deletion, the User must send an email to info@fandoraclub.com. Some residual information, which may or may not contain personal data, may remain in our databases or other records that Fandora cannot delete for legal reasons or because it is necessary to continue providing services to the User. The User can modify at any time the information provided to Fandora through the channels available in the Application. Updating information may take some time to be reflected in the records due to the technical circumstances involved; Fandora undertakes to make such updates as soon as possible.
What data does Fandora collect?
Fandora collects personal and non-personal data through the Application. The personal data that Fandora collects through the Application is limited to:
- Password
- Username
- Country
- Other user-generated content (e.g., your selection of fandoms and teams, your collectibles, your scores, etc.)
- Usage data (e.g., your session lengths, your match activity, etc.)
Fandora may, if necessary, request additional information if required by the operation of the Application. Fandora does not collect sensitive information through the Application. The User is responsible for ensuring the authenticity, accuracy, and timeliness of the data provided to Fandora through the Application. If the data is incorrect, it may hinder the use or access to the Application.
No personal data from children under 13 years of age is knowingly or intentionally collected. Users must not provide any information relating to the personal data of children under 13. If Fandora is formally informed by the minor to whom the data belongs or by their parents or legal guardians of the existence of personal data of children under 13, Fandora will proceed, as far as possible, to delete it.
Why does Fandora collect data?
User information that may contain personal data, obtained during use of the Application, is used by Fandora for the following purposes:
- To provide the Services accessible through the Application;
- For future communications with the User;
- To send updates and news about the Services of the Application and/or about Fandora;
- To verify the identity of a User in accordance with these Terms and Conditions of Use;
- For the proper operation of the Application and its features;
- For statistical, research, and marketing purposes, as well as for the creation and improvement of business processes and services, including improving and personalizing the Application and its offered Trivia Services.
How does Fandora collect and store data?
Credentials are securely encrypted both in transit and at rest. Access to raw user data is restricted by role-based permissions; only four engineers with production credentials can query the database.
Active-account data is kept until you delete your account. Aggregated and/or anonymized statistics contain no personal data and are kept indefinitely.
Does Fandora share my data?
No, we do not share your data with any third party and we do not sell your data.
We may aggregate and anonymize data to showcase app statistics (e.g., average session length, average collectibles per user, etc.), but this does not include any personally identifiable information.
Can I modify my data?
- Some data can be modified within the app: your username, and your selection of fandoms and teams.
- The country you've chosen cannot be modified within the app.
- Your app usage can only be modified through your activity inside the app.
You have a right to request and modify your personal data (including the country) outside of the app. If you want to do so, contact us at info@fandoraclub.com with the subject "Account request"; we will answer within 30 days.
How can I delete my data?
You have a right to request the deletion of your data. We do not store your data after account deletion. To permanently delete your account and all associated data, follow these steps:
- Go to the "Profile" section on the home screen (left-most button at the bottom navigation bar).
- Open the "Settings" page.
- Open the "Account" page.
- Tap on "Delete account".
This action is irreversible. Once your account is deleted, all your data is permanently removed and cannot be recovered.
If you want to delete your data without having the app installed, contact us at support@fandoraclub.com with the subject "Account deletion"; we will erase all associated data within 14 days and confirm by email.
We may update this policy. Last updated: 17/07/2025.
If you have any questions, contact us at info@fandoraclub.com.